Archive | May, 2013

Judge Upholds TCPA Class Action Status Against Medical Debt Collector

31 May



I cannot emphasize enough how important it is to your practice to know beyond a shadow of a doubt that your collection agency is committed to 100% compliance to all Federal, State and Local regulations concerning first and third party collections.

You may be liable if your agency is not compliant.

Judge Upholds TCPA Class Action Status Against Medical Debt Collector.

To learn more about keeping your practice, and your receivables compliant and safe, send me your information using the form below and I will be happy to help.

Who says the independent practice is dead? 58% of physicians don’t want to sell | Medical Economics

29 May

A new survey of 2,094 physicians who own their own practices found that 58% are not looking to sell. Solo practitioners are the most committed to staying independent. Read the full article below.

Who says the independent practice is dead? 58% of physicians don’t want to sell | Medical Economics.

Independent practices need new tools to help their practices stay profitable and even grow profits during these challenging times. For more information on how they can achieve this, respond to me using the form below and I will be happy to get the information to you right away.


Free Medical Webinar: Understanding the Unique Social Network – Twitter

28 May

Please join me in attending this timely and important webinar for any medical practice that seeks to use Twitter to build up your practice.  The webinar is sponsored by my good friends at MDeverywhere.


Join us for MDverywheres Webinar: Understanding the Unique Social Network – Twitter.

3 common social media myths you must ignore – DentistryIQ

28 May

3 common social media myths you must ignore – DentistryIQ.

6 Tips To Selecting a Collection Agency

28 May



Hiring a collection agency to help in the recovery of past due payments has become part of how businesses run today. However, there are some things you need to know before you go and hire the agency that your Uncle Fred recommended that is down on Main St. Below are some tips to help you on your search!

  1. Look for a debt collection agency with experience in your industry. If your business is a dental practicemedical office, law firm or specializes in a trade such as plumbing then your collection agency of choice should have experience in those areas.
  2. Does your collection agency perform background checks on the collectors?
  3. Is the agency compliant in all federal and state regulations? You could be liable for heavy fines if they are not.
  4. Make sure to fully understand the fee structure of the collection agency. Do they charge a flat fee or is it percentage based? Percentage based agencies generally focus on larger balance accounts leaving small to medium sized, older accounts, unattended, which impacts your recovery rate.
  5. What is their visibility? Good collection agencies should have a strong online presence, visible leadership team and an easy way to maintain two way communication.
  6. How long have they been around? Make sure they are a stable company with solid references before hiring.

Six easy steps to follow could be the difference between recovering your money or going out of business!!

For more information on selecting the best collection agency for your business/practice, respond to me through the contact form below.

Top 10 Tips To Improve Collections (Part 10)

28 May

It’s a problem faced by virtually every business and medical practice – how to deal with customers / patients who pay their bill late, or not at all.  While customers and patients expect prompt and professional service, they don’t always meet the same standard when it comes to paying their bill.

Accounts not paid promptly can severely impact the cash flow of a business or practice.  A clearly defined and carefully communicated, yet diplomatic payment policy, may help avoid difficult collections situations.

Tip #10 (finally, right?)


Even with a carefully designed and implemented plan for follow-up and collections, there are a few accounts that will never be collected.  Save your business/practice time and money by identifying these accounts early in the process.  At the same time, your business/practice will benefit from the improved cash flow from the vast majority of accounts that do pay.

Developing and implementing a sound collections policy and strategy is a vital part of running a successful business or medical/dental practice.  Follow these 10 Tips, and watch your business/practice thrive while retaining a good professional relationship with your customers and patients

If you would like to receive a document with all of the Ten Tips included, please respond to me with your email address and a request for the document, and I will send it out right away.

Mr Cash Flow to Speak at Dental Conference

25 May

I will be speaking at a two day dental conference sponsored by my good friends and colleagues, Dental Management Advisors.  The conference will be in Atlanta, GA on August 2 and 3.  Contact me using the form below, or contact Dental Management Advisors at for more information.

I’d love to meet and see you in August in Atlanta!

DMA_TwoDayWorkshop_August2013 (2)

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