“Law360, New York (April 26, 2013, 2:06 PM ET) — Kaiser Permanente was hit Wednesday with a proposed class action that accuses the health care organization of violating consumer privacy and the Telephone Consumer Protection Act by calling a former California customer’s cellphone without consent.
Plaintiff Rafael David Sherman alleges that Kaiser sent an unsolicited automated message to his cellphone April 23, three months after Sherman canceled his health insurance coverage with the Kaiser Foundation Health Plan Inc., according to the complaint filed in the Southern District of California. Kaiser used an automatic dialing system to contact the plaintiff …”
Compliance is important, and knowing how to be compliant with all of the laws that govern contact with cusomters/patients, the follow-up of accounts and collections is getting tougher and tougher. All the more reason to have a partner that will ensure that you stay compliant.
For more information on keeping your business or medical/dental practice compliant with not only HIPAA, but also the TCPA and the FDCPA and other state and local regulations, please contact me. I’d be happy to help keep you out of court.
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