Tag Archives: Free Cash Flow

Your A/R is Leaking!

27 Jun

Accounts Receivable depreciate in value.  Everyone knows that the older an account gets, the harder it is to collect.

What they may not realize is the extent that their money is evaporating from accounts that have not yet been collected.  According to the US Commerce Department study indicated by the graph below, accounts over 90 days depreciate at a rate of .5% every day that they are not collected.

By the time an account reaches 180 days, the threshhold at which most businesses and medical practices throw up their hands and assign the account to a collection agency, 70% of the value of the account will never be recovered by anyone.  They have already spent considerable time and money in chasing the account in-house.  That time and money is gone, as is the collectibility of the account.

depreciation schedule

But, there is a better way.  According to the Dartnell Institute of Business, the average cost of collecting a slow-pay account in-house is $31.60 each.  Using an outsourcing partner to do it not only gets the account collected sooner, before it depreciates, but can generally save the business a majority of their cost to do it as well.  Relationships with customers/patients can be retained, cash flow increased, and staff has more time to do productive things, rather than chasing the patients for money.

I ca show you in a 22 minute A/R strategy session by phone if the tools that I use can help your business.  Respond to me via the form below and we can make an appointment to talk briefly.  Isn’t it worth a 22 minute investment to see how much your cash flow can improve?

Top 10 Tips To Improve Collections (Part 1)

6 May

It’s a problem faced by virtually every business and medical practice – how to deal with customers / patients who pay their bill late, or not at all.  While customers and patients expect prompt and professional service, they don’t always meet the same standard when it comes to paying their bill.

Accounts not paid promptly can severely impact the cash flow of a business or practice.  A clearly defined and carefully communicated, yet diplomatic payment policy, may help avoid difficult collections situations.

TIP #!


The first step is to clearly define when accounts are to be paid.  If customers/patients are not informed that accounts are to be paid on time, chances are they will pay them late, or sometimes not at all.  Make sure that your payment terms and expectations are clearly stated in writing to each person.

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