The most common lies dentists tell themselves – DentistryIQ.
This is a good article, and I recommend that all my dental clients and friends read it and take it to heart. There is one lie that dentists often tell themselves that I would like to add to the list:
PATIENTS WILL PAY THEIR BILL EVENTUALLY AS LONG AS I DON’T MAKE THEM MAD BY ASKING FOR IT TOO AGGRESSIVELY
This is just not true. Patients who owe you money may be waiting to see how serious you are about collecting the money, or they may not be planning to pay you at all.
Systematic, regular follow-up early in the process (not just a monthly statement) is required for those who either forget to pay or are too disorganized to get your bill paid on time.
Third party impact is necessary for those who don’t believe that you are serious about collecting their money.
Professional collectors are necessary for those few who are “professional debtors.”
Even if you could do some of this in-office, it is not time-effective or cost-effective. I would like to show you a way to accomplish all of this less expensively than the way you are doing it now, and giving your staff time to do things that actually grow the practice.
Request a brief consultation, via phone, using the form below. Quite lying to yourself!
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