3 Tips To Avoid Burnout

15 Oct

Burnout is a real and quite damaging condition. Once you find yourself suffering from burnout, it can be difficult to turn your life around. This is why it is necessary to take steps to try and avoid burnout.

Set Boundaries

No matter what your profession may be, it’s important to have boundaries. You can’t be available around the clock; this is simply impossible. So, to prevent burnout, it’s critical to establish boundaries of times you will not be available. This means that you won’t be in the office or available by phone or email during these times. If you are in a management position, it might help to post these hours somewhere or adjust your email auto-reply, so people know you will answer as soon as you are available.  

Have A Work-Life Balance

Besides just setting boundaries, you need to have time to do things that aren’t workplace-related. This means you have time for your hobbies, your family, and just doing what you love. This doesn’t have to be complicated, and it could be as simple as taking one afternoon a week to go for a walk in your favorite park. Whatever it may be, it needs to be something you want to do, and you need to put your foot down if work ever tries to interfere with your time.

Put Yourself First

Whatever could be going on at your job, if you start not to feel well or feel overwhelmed, you need to put yourself first. This means that, even if your group just started a new project, if you need a mental health day, you take one. You will be no use to your group if you begin to feel burnout and your mental abilities begin to deteriorate.

Putting yourself first is especially important when you start to feel the symptoms of an illness. Although it may be tempting to say it’s just a cold and go to work anyways, this will only make you feel worse and put yourself closer to burnout. Stay home and rest instead.

Overall, in this day and age, it may seem difficult to avoid the condition of burnout. But you can—as long as you remember to set boundaries, have a work-life balance, and put yourself first. And if you follow these tips, not only will you avoid the damages of burnout, but you’ll also go through life feeling less stressed as well.

See My Blog “5 Signs You Are Heading For Burnout”

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Let me know if articles of this type are helpful to you. If you would like to see more on this topic, or have a topic to suggest, please leave me a comment, or contact me personally.

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5 Signs You Are Heading For Burnout

12 Oct

Are you worried that you may be facing an imminent burnout in your life? You may be on your way to burnout and push the symptoms to the back of your mind or ignore them. Below are five signs that burnout may be coming soon if you don’t make some changes to your life.


This goes far beyond just needing a nap or an extra hour of sleep. Chronic exhaustion means you are tired all the time, even after waking up from what felt like a great night of sleep. Chronic exhaustion may leave you feeling achy and other types of physical pain as well.


When you are chronically stressed and exhausted, your immune system will suffer, and you may find that you are battling more colds than you used to. You may also notice that you frequently have other illness symptoms such as headaches, stomach aches, and even heart palpitations.


Do you hear people talking, but you can’t seem to find the energy to listen to them? A major sign of burnout is that you are just out of energy and can’t even bring yourself to care about a task that should be easy.


If you feel like no matter what you do, it’s never enough, and you will never get caught up, this is a sure sign of burnout. You feel inefficient because you are low on energy and are starting to lose your passion for trying. Because you can’t seem to complete anything, your confidence will plummet, and you’ll feel that there is simply no way you can ever be efficient again.


Do things that used to make you happy now seem to make you angry? If you find yourself feeling oddly cynical and angry at the people around you, even if they haven’t done anything to upset you, this is a sign a burnout is surely on the horizon.

If you notice any of the above signs in your life, it’s time to get help as it’s likely you are headed for burnout. And once you get trapped in the cycle of burnout, it can be difficult to escape. So, don’t delay, and help yourself prevent your pending burnout today.

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Let me know if articles of this type are helpful to you. If you would like to see more on this topic, or have a topic to suggest, please leave me a comment, or contact me personally.

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Anxious About Public Speaking?

1 Sep

Some people enjoy public speaking and some are deathly afraid of speaking to a group of people. Public speaking is one of my favorite parts of my work. It is natural and energizing for me. That being said, I know a lot of people who wouldn’t even consider taking an opportunity to speak to a group, especially a large group. I totally understand where they are coming from, and enjoy helping those who want to get over their fear.

The Fear Is Real

Public Speaking Fear, or Glossophobia, can be paralyzing… You probably know the feeling. You can work for weeks, learn the materials, prepare the presentation. You try to ignore the anxiety. And then it’s the moment… You go to the stand… Your throat is dry, you begin to stutter… Your brain feels empty.

It’s Common

Public speaking anxiety is much more common than you may think. Up to 75% of the population suffer from it. You are not alone in worrying about speaking in public; many people experience “stage fright” when they have to give a speech. Many of us take the fear of public speaking as being a weakness and will go to extraordinary lengths to avoid it. Obsessing about your performance as a public speaker haunts beginners and experienced speakers alike. Even the most skilled public speakers, admit they battle with their nerves before a big presentation.

Fight Or Flight

The sense of nervousness is caused by a sudden rush of the hormone adrenaline into the nervous system. This causes a “fight or flight” reaction. This reaction, stated very basically, is when we are confronted with a threatening situation, such as an automobile swerving in front of us. The adrenaline rush stimulates our physiological reactions.

Nervousness Can Be Positive

As speakers, we can use what nature has given us to our advantage. Nerves are good if we learn to control them. Adrenaline helps us perform better, it is our bodies own natural stimulant. Start by recognizing that the nervous tension we feel as we address a group is a form of positive energy. Being nervous is good, as it shows that you really care about getting your message across. You value your credibility and want to sound and look good to your audience.


  • Most people rank public speaking as their number one fear
  • People make a lot of excuses to avoid speaking in public
  • Speaking creates an adrenaline rush. You can harness this adrenaline, and make it work for you
  • It is not shameful to feel anxious about public speaking

So, What Can We Do?

  • Relax and take deep breaths, slow down your breathing, get it rhythmical
  • Remember adrenaline is causing your physical effects
  • You are not nervous, you are excited—change your mind set
  • Identify and control your “comforter,” root your feet to stop movements. Pay attention not to fidget with your hair, ring, pockets, etc.

Help Is Available

The phobia of speaking in public is a very serious condition and can potentially take over the lives of people suffering from it. The good news is that this phobia can be reversed and that there are lots of help to overcome this problem. If you would like help in this area, please contact me.

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How To Be A Good Mentor

20 Aug

Mentoring is a skill like any other. It’s not something you decide to do one day out of the blue. It requires discipline for both you as the mentor, as well as the people you are mentoring.

Know Your Mentee Candidates

The first requirement to be a good mentor is to ensure your mentees will do what you ask. If they don’t take the arrangement seriously, you are going to waste your time. Therefore, don’t agree to mentor people just because they ask. Try to get more information about their work ethics, etc. Also, try to ascertain if they are motivated and proactive. These are your ideal candidates to help.

Set Up Rules

You want to set up rules right from the start. Determine what your responsibilities will be as well as what you expect from the people you mentor. It’s even better if you get this in writing. Recording the responsibilities ensures there are no misunderstandings later.

Define Boundaries

Define boundaries as much as possible. It’s okay to tell your mentees to call you after work hours once-in-a-while. However, don’t let them call you for every minute detail. Let them know ahead of time for what reasons they can contact you.

Be Firm in Your Expectations

Be firm in your expectations. If someone is not living up to what you expect of them, you may need to terminate the arrangement. It’s up to you if you want to give them a second chance. Your time is valuable, however. Don’t let them take advantage of you. If they aren’t willing to do what you ask, you need to move on.

Don’t Sell Yourself Short

If you are mentoring for pay, don’t sell yourself short. Mentors are expensive for a reason. Make sure you give great value for the money but expect to be compensated well for your efforts.  In many ways, your fee is a good litmus test. Those who aren’t willing to fork up the money for your services are not going to be good candidates for mentoring them. You may believe it takes more effort to get high-paying clients, but you would be surprised how this isn’t true. If you are good and can back it up, you will easily find people willing to pay your fee.

Be Connected

You should develop a decent network of people as a mentor. Good mentors have connections who they can call upon frequently. This ability will only work if you keep in contact with your network. Make time in your schedule to nurture your networking relationships so that you can use them to benefit yourself and the people you mentor.

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How To Choose a Mentor

11 Aug
Source: docstockmedia / Shutterstock

You may have heard that working with a mentor can accelerate your growth in your career. A mentor can streamline your learning process and help you stand clear of the pitfalls that most people without a mentor go through. However, choosing a mentor can be a challenge. Use these tips to help you in selecting one.


It seems obvious that a good mentor should have integrity. However, some people look good on the surface, and deep down they won’t take the relationship seriously, or worse, will throw you under the bus.

Knowing whether a person has integrity is going to take some detective work. You may want to ask questions of others who know the potential mentor. If something is not right with the person, others will clue you in on their experiences. Try to find out some information online about the person. Use search engines, ask questions in forums, ask questions on social networks. Your research might take a little while, but it will be time well spent.


Mentors should also have a good knowledge base. You don’t want to find a mentor who has never experienced what you are trying to learn. Some people are good at pretending. However, when you come across situations that require certain expertise, these people will fall short. To know whether a potential has the necessary knowledge base, try to get references. Again, online information may uncover the truth about your potential candidates.


At first, you may believe you should choose someone who is like you. However, sometimes the best mentors are those who are different from you. They offer a diversity that you would not get from someone similar. You will gain a perspective of someone different than you.


Try to find a mentor who is well connected. It’s great if a mentor is knowledgeable about your field. However, if they have a good network, this will advance you quicker than someone who does not network well. Your potential mentor can hook you up with the right people at the start rather than getting you into situations that won’t work for you.


You can choose whether to find a mentor to pay or someone willing to help you for free. Both situations have advantages. Whether you find a free mentor or one you will pay, make sure you spell out the agreement ahead of time. Ask what they expect of you and mutually determine who is responsible for what. A good mentoring arrangement measures the success or failure. Otherwise, you have no way to know if it is working out.

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The Power of Mentorship

4 Aug
Source: docstockmedia / Shutterstock

Think back to a time when someone inspired you. Perhaps they spoke at an event you attended. You may remember a college professor who you loved. Whatever your memory, you probably thought of that person as a mentor.

What was it about that person you saw inspiration? Was it the way they spoke or was it the message they presented? Mentors have a way of giving us the needed push to accomplish what we thought was impossible.

Just Communicate

You don’t need a face-to-face relationship for someone to be considered a mentor. In fact, you could read about someone in history or read a biography on the person. Sometimes, you may find a TED Talk that moves you. Then, you reach out to that person and let them know how it moved you. Correspondence can develop where you bounce ideas to this person.

Just a Little Push

Mentorships help people by giving them the push they need to get to a higher level. Sometimes, you simply don’t know what to do next. A mentor will show you some possibilities. While they shouldn’t decide for you, they can give you some much-needed guidance.

It’s On You

You should never blame a mentor for anything related to your life or career. If you follow the advice of a mentor and it doesn’t work out, you either didn’t follow all the steps, or it simply may not be the right path for you. The responsibility rests with you.

Choose Wisely

While there are bad mentors, it is up to you to learn how to find the right ones. But, once you do, you will have guidance that can help you attain your goals. You must be willing to take the advice of your mentor. The actions required could take you outside of your comfort zone. Often, that is how you break through barriers that are holding you back. When that happens, you will see the value of a mentor that much more.

What’s It Worth To You?

Some mentors may seem out of reach to you because of how much they cost. Some people are lucky to receive free mentoring. But, if you don’t have that luxury, keep in mind what you are getting out of the deal. If you advance in your career quicker than your colleagues because you paid for a decent mentor, can you put a price on that? You will more than cover the cost of both salary and relationships that you gain from the arrangement.

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How To Maintain Security in the Age of Remote Work

29 Jun

The New Reality

Remote work is quickly becoming the new normal for modern companies. In a world where many offices were forced to shut down during the 2020 pandemic, team leaders discovered something. Remote and hybrid working seems to be effective at improving productivity.

Countless studies show that remote workers are more invested in their work than their counterparts, often working up to 1.4 days more per month. Remote staff members also demand fewer overheads and don’t require massive real estate investments.

Unfortunately, there’s a downside to the remote working trend.

86% of business executives agree that remote workers could increase a company’s chances of a security breach. So, how do you ensure that your remote workers are secure in this new landscape?

Follow this process…

Step 1: Create a Cybersecurity Policy

The first step in defending company data is ensuring that all your employees are following the right guidelinesfor data protection. Employees are often the main cause of security issues, as they often take shortcuts when it comes to setting passwords and protecting data.

Employees may assume they’re logging into a system from a secure environment when they’re opening the door to criminals.

A strong cybersecurity policy will outline everything your team members need to do to stay secure. This includes making sure that they’re using strong passwords for their accounts and that they never log into services from a public connection.

Your cybersecurity policy could also determine which applications and tools are safe for your remote employees to use when dealing with business data.

Step 2: Secure Network Connections

Access to an unsecured Wi-Fi network is one of the most common ways for companies to stumble into a security breach.

Unfortunately, a lot of remote workers have shifted to using their standard Wi-Fi connections and home routers to connect to the office. These services aren’t always as protected as they should be.

The easiest option for companies in search of better network protection may be to implement VPNs. Asking your employees to use VPNs ensures that they have a direct and secure way to connect to the business network and access important information.

Make sure that any VPN you choose covers every level of encryption that’s important for your team.

Step 3: Consider Password Managers

Password safety is another critical part of running a secure business in the age of remote work. Unfortunately, now that today’s team members are using a wide range of software solutions and accounts each day, the number of passwords they must remember is increasing.

The result is often more employees using repetitive and simple passwords to access tools.

53% of people admit to reusing the same password for multiple accounts. While you can support your team with information on how to choose more secure passwords, a password management solution may be a better option.

Password managers allow team members to access a range of tools with just one set of credentials. That means they only have a single code to remember.

Step 4: Explore Two-Factor Authentication

A password manager can help to make your accounts more secure – but passwords still only offer a single layer of protection. Two factor authentication could be an excellent choicefor companies who want to strengthen the security of remote teams.

That’s because even if someone was to figure out your employee’s password, that wouldn’t be enough to get them into an account.

Multi-factor authentication requires an additional input of a limited-time code or something similar to unlock access to an account or service.

Multi-factor authentication is increasingly becoming more advanced. Today, it’s possible to build strategies that use a password and biometric data to secure services. Your employees could protect their data with a fingerprint or retina scan.

Step 5: Remember the Basics

Technology like biometric securityis opening the door to a new level of protection for today’s businesses. While these advanced offerings could be an exciting step forward for a lot of companies, it’s worth remembering that the fundamentals are still important.

Using encryption software with your video conferencing and messaging software is a must-have in the remote world.

It’s also worth ensuring that your employees have up-to-date systems for security on any devices they use, such as antivirus software, anti-malware, and phishing protection. Firewalls are even available to cover everything from tablets and computers to smartphones and other mobile devices.

Remember, mobile device management tools can also help your team leaders to ensure that apps and security services remain up to date on your team’s devices.

These services allow you to implement patches remotely, remove dangerous data from an employee’s hard drive, and even blacklist certain apps.

Avoid Jeopardizing Security

Remote work doesn’t have to jeopardize data security. Once remote workers are fully educated in the demands of secure working, and you have the right tools in place, you can enjoy all the benefits of flexible working without the security threats.

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4 Cost Segregation Considerations For Residential Investors

18 Jan

Real estate is one of the best tax strategies out there, but many landlords, don’t, know how to maximize their deductions and minimize their taxes. Let’s look at four things you need to know on how you can use cost segregation studies to boost your deductions.

1. Cost Segregation Defined

A cost segregation study is the practice of allocating the cost basis of property to various components of your rental real estate, so instead of allocating 100 % of the value to building and land a cost segregation study allows us to segregate, or divide the cost basis between personal property, land improvements, building and land.

That means that when we’re done with a cost segregation study, we’re gonna have value allocated to five year, seven year, fifteen year and twenty seven and a half year property, rather than allocating all of our value only to twenty seven and a half-year property. The results of this allocation mean that we will be able to depreciate components over a faster time period. Depreciating parts of the building faster generates large, non-cash, expenses and reduces taxes.

2. Bonus Depreciation

The second tip is that we can use 100 % bonus depreciation for any component with a useful life of less than twenty years. That cost segregation study that we went through allowed us to allocate value to components with a useful life of five, seven fifteen and twenty seven and a half years.

The nice thing about bonus depreciation is that the value that we allocated to the five seven and fifteen year property can be 100 % expensed in the first year. Assuming that we do the cost segregation study in the first year of ownership, this bonus depreciation will result in writing off about 20 to 30 percent of the purchase price of your real estate in the first year. Even if it is not done in the first year of ownership, as long as the property was purchased after September of 2017, we can go back and get the benefit for past years without amending tax returns. This can result in large passive losses that you may be able to claim on your personal tax returns.

3. Passive Vs Active Losses

The third tip is that the amount of passive losses that you can take on your personal tax returns depends on several things:

If You Qualify As an Active Real Estate Professional

If you qualify as an active real estate professional, your losses are not considered passive, and may be used to offset your total income. To qualify as an active Real Estate Professional, you must:

  • provide more than one-half of his or her total personal services in real property trades or businesses in which he or she materially participates
  • perform more than 750 hours of services during the tax year in real property trades or businesses, with contemporaneous time logs that detail the services rendered.
  • materially participate in each rental property, unless the you make an election to treat all interests in rental real estate as a single rental real estate activity.

These rules are far more complicated than we can address here. Be very careful in determining your status as a real estate professional, and consult with your tax professional or someone well-versed in the qualification process.

If You Don’t Qualify as an Active Real Estate Professional

If you don’t qualify as an active real estate professional, your loss is considered passive. Under the passive activity rules you can deduct up to $25,000 in passive losses against your ordinary income (W-2 wages) if your modified adjusted gross income (MAGI) is $100,000 or less. This deduction phases out $1 for every $2 of MAGI above $100,000 until $150,000 when it is completely phased out. If you cannot utilize the passive losses due to the passive loss restrictions, you can carry the loss forward and utilized in future years.

4. You Don’t Have to Wonder If This Is Right For You

You can find out quickly and easily if a cost segregation study would benefit you and your properties specifically. Click here to get a FREE preliminary analysis of your property or properties. Please put my name, David Wiener, in the “How Did Yo Hear About Us” box. This FREE analysis will show you what an engineering-based (best method) cost segregation study, done by the premier provider in the United States, would cost and the estimated tax benefit you would realize. I’ll be happy to review the analysis with you, as well as answer your questions about the Real Estate Professional designation and your situation.

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The Georgia Retraining Tax Credit – Mr. Cash Flow LIVE with Jonathan Warner of Workforce Training Partners

23 Dec

I invited Jonathan Warner, President of Workforce Training Partners, to join me on my live stream to discuss the tremendous tax opportunity afforded Georgia businesses. Watch this replay.

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Best Practices For Billing and Collections

16 Nov

Collections should not be thought of as something that only happens on the back end of the billing process. It should start by properly conveying your policies and expectations in advance to both patients and staff. Here are some tips you can implement in your practice to improve your patient collections at little or no cost.

Office Visits – Front Desk Responsibilities

1) Patients need to understand and acknowledge in writing that they are personally responsible for any charges not covered by insurance. They should be required to sign your financial policy at every visit, not just the first visit in order to remind them of their obligations. This should reduce the number of patients who have the attitude that their insurance made a mistake and it’s therefore not their problem.

2) Of course you always want to collect co-pays at the time of visit, but what does your staff do when a patient says they didn’t bring any form of payment? Turning the patient away is costly both in terms of a wasted appointment slot as well as the potential loss of that patient’s future revenue. Instead, train your staff to introduce themselves by first name to make a connection and then hand the patient a pre-addressed envelope to remit funds when they get home. For example, “My name is Karen and I’ve written my name on this envelope along with our address. As soon as you get home today, please put your check in this envelope and mail it back to my attention as I will be keeping an eye out for it.”

What to include and not include on your billing statements

3) Is your phone # on your bills? This may seem obvious, but some bills do not show a phone # and that delays payment by making it more difficult for a patient to call if they want to set up a payment plan or ask a question about their bill. Now they have to take the time to look up your phone # and they may put that off until later.

4) Is there a due date on your bill or do you just show the date the bill was generated? Many bills do not show a specific due date which implies that payment is due whenever the patient feels like paying.

5) Are penalties specified for violating terms? Is there any consequence to paying late? Why not include a late charge in order to give your bill priority over other bills which don’t incur penalties? A flat late fee is much easier to manage than a percentage of balance.

6) Do you show aging boxes on your statements? The use of aging boxes on statements which show 30, 60, 90, etc balances conveys exactly the opposite of what you want. It shows that you expect your patients’ balances to age and you’ve even made a provision for that right on your statements when you really want to convey an expectation of getting paid as soon as the bill is received. Aging boxes also train patients to only pay the portion of the balance that is the oldest rather than paying off the balance in full.

7) The use of colored paper for late reminders is helpful in getting patients’ attention as they stand out among the pile of white paper in a patient’s stack of bills.

Establishing Internal Collections Policies

8) Just like other aspects of your employee handbook, your collections policies should be in writing. This makes it easier when training new employees and demonstrates the importance placed on collections. Include performance benchmarks ($ collected or # calls made during a specific time period or establish a maximum % of AR over 60 days). Review and update your collections policy as needed while keeping it clear and simple. Determine how returned mail should be handled.

9) Define “past-due” and include the next steps for handling a past-due account. How many written contacts will be sent? How many phone calls will be made? When will this follow up occur and at what intervals? Evidence shows it is best to vary the form of follow up at regular intervals of 7-14 days.

A recommended process would be 2 mailed bills + 1 phone call + 1 warning letter and this should all occur within 90 days or less. If a patient has been asked to pay 4x in 90 days and you’ve gotten no response, they’re sending you a message and need to be in the hands of a third party agency because continued first party efforts at that point will not generate a good ROI.

Making Collections calls

10) Be careful when leaving voice messages so as not to “advertise” a debt owed to your practice when your message might be heard by others in the household.  Ensure that your staff is fully compliant with all Federal, State and Local Regulations regarding first party collections and telephone calls, or utilize a service to make these calls for you who is compliant.

11) Try to make a connection with the debtor by speaking clearly and enthusiastically. And stay firm by using phrases such as “It’s my policy that….”

12) Make the call with the mental attitude that you will get payment in full on one call, not that you’re going through a list and making calls just to get it over with. Your mental attitude affects what comes out of your mouth, so expect success!

13) If a patient says they don’t have enough money to pay their balance, ask, “How much are you short?” rather than, “How much can you pay?” This small change in language conveys an expectation that the majority of the funds are available and that you’ll be working out a payment plan for the smaller remaining balance.

14) Never make “idle threats”. It is a violation of collections laws to threaten to send a patient to collections unless using a collection agency is a normal practice for you.

15) Train your collector to take good notes so that if they have subsequent conversations with the patient, you can refer back to their notes and if that staff member leaves, it will be a good starting point for someone else to pick up their work.

Avoid Costly Violations

Use only an employee or a licensed 3rd party agency/attorney to collect for you, never an unlicensed 3rd party.  Only use 3rd parties who are committed to full compliance to all Federal, State and Local regulations regarding both first and third party collections.  Only use a 3rd party who provides you with a “hold harmless”” agreement as a matter of course.

Do not share information about a balance due with parties other than the debtor or their spouse. For example, if you call the debtor’s office and someone else answers the phone, do not leave a message about a balance due, only a message to return your call. 

Prior to discussing any patient A/R information with anyone outside your practice, make sure that you have a HIPAA Business Associate Agreement signed and on file with the individual or agency.

Collection Myths

All of these items are things to consider when establishing your practice’s individual collection policy, but they are not legal requirements.

  • There is no law that says you have to warn a patient that you’re going to send them to collections before you do.
  • There is no law that says you have to wait a certain number of days before sending a patient to collections.
  • There is no law that says that if a patient is paying $5/month that you can’t send them to collections.

Contact Me Directly

Please subscribe to this blog , or contact me with any questions.

Call me directly at 770-224-8504 or 888-780-1333
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